fuel hoses

Topic: fuel hoses (Read 2400 times) previous topic - next topic

Re: fuel hoses

Reply #50 – October 20, 2018, 11:42:55 am

I took my coach into World Line Motors and left this review on R V Service Review.
Date of Service:    5/1/2018
    Company Contact:    Bernd
    Work Done on:    Class A - Diesel
    Service Performed:    Took motorhome in to have valve adjustment and replace
hoses and belts.
    Evaluation of Service Performed:    Shop charged 9 gallons of oil, 8.3 only holds 6
gallons, hose clamps 30.00 each for 10 clamps. Changed
hydraulic oil but did not replace 3 filters. Changed
transmission fluid and now transmission has leak.
$5,000 bill. I will never let anyone work on motor
home other than factory or Cummins or Allison
certified from now on.
    Value of Service:    Poor
    Quality of Service:    Poor

Re: fuel hoses

Reply #51 – October 20, 2018, 11:49:27 am

Quote from: John44 – October 20, 2018, 11:31:06 am

Agree,my main point is no matter what he paid for the hose it would have been passed on to the customer.Just from being on the forum these years I think Bernd started out as an engine mechanic and maybe progressed to beyond his expertise,saw it in the
oilfield as a mechanic,some of these guys just can't form the words "I can't do that"or "I don't know".At the 100 per hour it's hard
to turn down work.Think if I was Bernd I would get on the forum and offer every member of the red hose club a redo for free.

That probably won't happen John. How many posts do you see that after having a repair redone for free do you see the comment "but I won't be using their service again" This fuel line issue goes way back in years and financially would be unbearable. Too bad he couldn't kick it upstairs to the company that sold him the hose, but as posted the statue of limitations is expired. He will survive on the customers that had work done that was satisfactory to them, or not.

Re: fuel hoses

Reply #52 – October 20, 2018, 12:03:34 pm

John 44 totally agree. Offering redo on his dime would do more for his business success then deny, deny, deny!!!!!!

Re: fuel hoses

Reply #53 – October 20, 2018, 12:21:03 pm

The trouble that I see with Bern'd is FT repairs have been a "Golden Cash Cow". Using unqualified techs to do complicated jobs that are beyond their ability. Over charging, padding hours, and screwing everyone that makes the mistake of driving into his lair. I wrote awhile back about the wrong clamps used on the return fuel line causing a loss of over 50 gals of diesel fuel. Lucky there was not a fire. Thanks to a concerned motorist warning me, I was able to fashion a clamp out of wire. The Bern'd Idiots had tightened the clamp so hard is the reason it failed. I contacted Bern"d and was told he Knew about That thank you.

Re: fuel hoses

Reply #54 – October 20, 2018, 03:58:33 pm

We has a terrible shop experience at MOT a few years ago. We made an appointment for May and they still had the coach in November. It was a series of small things, none of which were serious.

We had a fan controller problem that they couldn't address so Bernd picked up the coach from them to fix that. When I went down to check on it he pointed out how bad the air bags were (thread sticking out and severely cracked) so I had him replace those and put seals in the radiator fan motors that were leaking. That was an expensive bill but well documented and we never had a minutes trouble with Bernd's repairs. I had asked him about the fuel lines at the time and he said ours looked to be in great shape.

I got home from Bernd's and parked in the shop only to have a big pool of diesel form under the Aquahot that MOT had worked on. Had to clamp the hoses to get it back there to be fixed . I expressed my unhappiness with keeping the coach so long, sending it out with bad air bags and then not having a functioning Aquahot. I had a call from Dave Robertson with profuse apologies and the promise that they would get it fixed and make appropriate adjustments on the bill. He gave me his cell number and said call him right away if I had another problem.

They did everything he promised so I feel they should have my loyalty.

All that said, I see now that the coach we just traded for has Gates red hose on it. I didn't know it had ever been to Bernd so I don't know whether he did it. I haven't found the receipt for the fuel lines or the new filter system.

I'm not going to worry about it for now.

I only know I will never leave my coach anywhere for more than a couple of days without being back to check on it.

Re: fuel hoses

Reply #55 – October 20, 2018, 07:39:32 pm

Sounds about right.
I have never gone to him, but my coach has. I am left to fix all the mess he made on my coach. The airbags seem ok, but have this annoying leak, maybe its from that, it's been to Foretravel, MOT, and the company that makes the damn leveling system in our coaches, and it still leans! I have the receipts.
Maybe hes a good diesel mech. Maybe he went into a area where he should have stayed away. I don't know. I only know that the shoddy workmanship his company performed on my coach is now my problem.
Even if he had offered to replace my hose, I would have deferred. I would have taken the cost to replace the hose I put in, but would not accept any work from his guys. NO WAY! Fool me once.......

Quote from: Larry Bradley – October 20, 2018, 11:42:55 am

I took my coach into World Line Motors and left this review on R V Service Review.
Date of Service:    5/1/2018
    Company Contact:    Bernd
    Work Done on:    Class A - Diesel
    Service Performed:    Took motorhome in to have valve adjustment and replace
hoses and belts.
    Evaluation of Service Performed:    Shop charged 9 gallons of oil, 8.3 only holds 6
gallons, hose clamps 30.00 each for 10 clamps. Changed
hydraulic oil but did not replace 3 filters. Changed
transmission fluid and now transmission has leak.
$5,000 bill. I will never let anyone work on motor
home other than factory or Cummins or Allison
certified from now on.
    Value of Service:    Poor
    Quality of Service:    Poor

Re: fuel hoses

Reply #56 – October 20, 2018, 09:21:06 pm

Bob if you are waiting to receive money from Bern'd; that will happen when the "Tooth Fairy" arrives. I know he monitors the forum and as of today not one apology. Nor any offering of making it right. Not even blaming Beau. So I have to assume that he is spending all his time trying to start legal actions against the forum, along with anyone that said anything bad about his company. There is a reason that his company is a LLC entity.
One of the main purposes of an LLC is to provide liability protection for the members and managers. Unlike some other business structures, such as a sole proprietorship, an LLC structure protects the personal assets of the owners from business liability.
How convenient is that!

Re: fuel hoses

Reply #57 – October 20, 2018, 10:57:19 pm

John, I expect nothing from him. If I had paid for this work, and got this result, I would be calling my lawyer for sure. But I would be remiss if I didn't pass on my experience with this coach and my receipts and my photos. The proof so to speak is in the pudding... or rather the fuel hose and basement and possibly other stuff.. don't know.

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- Re: fuel hoses

Re: fuel hoses

Reply #58 – October 20, 2018, 11:30:23 pm

Ok this has covered the topic. I am going to lock it.

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Re: fuel hoses

Reply #50 – October 20, 2018, 11:42:55 am

Re: fuel hoses

Reply #51 – October 20, 2018, 11:49:27 am

Re: fuel hoses

Reply #52 – October 20, 2018, 12:03:34 pm

Re: fuel hoses

Reply #53 – October 20, 2018, 12:21:03 pm

Re: fuel hoses

Reply #54 – October 20, 2018, 03:58:33 pm

Re: fuel hoses

Reply #55 – October 20, 2018, 07:39:32 pm

Re: fuel hoses

Reply #56 – October 20, 2018, 09:21:06 pm

Re: fuel hoses

Reply #57 – October 20, 2018, 10:57:19 pm

Re: fuel hoses

Reply #58 – October 20, 2018, 11:30:23 pm

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