Bit by the Sheppard M100 bug

Topic: Bit by the Sheppard M100 bug (Read 8366 times) previous topic - next topic

Re: Bit by the Sheppard M100 bug

Reply #50 – November 08, 2019, 09:27:03 pm

Don
This past June the charge was $495. for the unit on their shelf plus the $500. core charge that was refunded when Redhead received my old unit. Shipping was $100. including a return shipping label. total charge was right at $1100. and $500 was refunded a few days later when they received the core in good repairable condition. Not sure why such and increase in price...... convenience fee?

On a side note, the shop had a difficult time removing the pittman arm. They had the correct puller and a 1/2" impact wrench on it also. Shop guy hammered on it for quite a while before going and getting a different impact, still no luck. Then out came the torch bottles, "this aint good" I thought to myself as I grabbed my fire extinguisher. In a few minutes the torch and impact won the battle and the pitman hit the floor.

Yours may come off easy.......... just wanted you to be prepared in case it doesn't. Oh.... and yes I was at a big truck diesel repair shop that has changed many of these boxes according to the owner.

Re: Bit by the Sheppard M100 bug

Reply #51 – November 09, 2019, 10:55:51 am

I recently bought a remanufactured redhead and it was stupid expensive to use his core. I lost two weeks sending mine in for rebuild and return shipping.

Re: Bit by the Sheppard M100 bug

Reply #52 – November 09, 2019, 11:02:37 am

Quote from: Eric & Alena + 3 – November 09, 2019, 10:55:51 am

I recently bought a remanufactured redhead and it was stupid expensive to use his core. I lost two weeks sending mine in for rebuild and return shipping.

If you use a credit card that has the right due date, the money never leaves your bank using their core.

Re: Bit by the Sheppard M100 bug

Reply #53 – November 09, 2019, 11:05:01 am

Trying to understand above post,if you bought a reman how did he rebuild yours?,to me it does'nt matter what the core charge is
you get it back.If you opt to send yours in and let them rebuild it,it's going to take time,no way around it!!

Re: Bit by the Sheppard M100 bug

Reply #54 – November 09, 2019, 11:09:00 am

They rebuilt mine in one day. I think they sent me a rebuilt off the shelf and hopefully not out of a NYC garbage truck.

Re: Bit by the Sheppard M100 bug

Reply #55 – November 09, 2019, 11:23:26 am

Quote from: Travelin' Man – November 09, 2019, 11:09:00 am

They rebuilt mine in one day. I think they sent me a rebuilt off the shelf and hopefully not out of a NYC garbage truck.

They had 2 cores supplied by Tim. When I talked to them earlier this year they said if I gave them notice they would rebuild a core and have it ready for me when I need it. Just have to line up all my ducks, and have the pitman arm puller at hand.

Re: Bit by the Sheppard M100 bug

Reply #56 – November 09, 2019, 11:30:40 am

My shop also has problems removing the Pittman arm. They ended up using a "spider" tool instead of the Sheppard tool

Re: Bit by the Sheppard M100 bug

Reply #57 – November 09, 2019, 11:58:22 am

Were they able to drop the box with the arm on it? If so I have pullers that would work also. Always thought the arm had to come off first.

Re: Bit by the Sheppard M100 bug

Reply #58 – November 09, 2019, 01:19:48 pm

Think the box is in a flange so the arm is a must to remove before hand.

Re: Bit by the Sheppard M100 bug

Reply #59 – November 09, 2019, 02:51:36 pm

As I research this issue, I am comforted that Sheppard has an excellent website in so far as it has easily downloadable manuals, videos about changing the seals, setting the plungers, identifying your unit, serial and model number decoding, etc. I have already downloaded the relevant videos and the manuals of course... Maybe I will just change out the seals myself on a picnic table as one member suggested to me in a PM. It depends on what I learn after talking to Redhead on Monday as well as another resource a forum member pointed me to is this outfit in Texas: http://chalks.com/ so I will give them a call on Monday as well. Nothing can happen until I get ahold the pitman arm puller... then all will be revealed! Before then, I will remove the bottom cover from the generator and pull it out to see what access I can get. Maybe I can get an HD adjustable jaw type puller in from there. That I could rent in Placerville, which is only about 10 miles away. I have one of those at home that has never failed me... should have brought it!

Sheppard M100 resource pages;
Links to instructional videos found here;
RH Sheppard | Service and Instructional Videos
Links to M100 relevant PDF manuals;
http://www.rhsheppard.com/wp-content/uploads/2019/05/M-Series-Service-Manual-1000400-Rev-A-Legacy-version.pdf
Link to Sector Shaft Seal Replacement video;
http://www.rhsheppard.com/wp-content/uploads/2019/05/RHShep-English-Sector-Shaft-Seal-Replacement.mp4
Link to Input Seal Replacement;
http://www.rhsheppard.com/wp-content/uploads/2019/05/RHShep-English-Input-Seal-Replacement.mp4
Link to Relief Plunger Adjustments;
http://www.rhsheppard.com/wp-content/uploads/2019/05/RHShep-English-Relief-Plunger-Adjustments.mp4
Link to End Cap Seal Replacement (M-Series);
http://www.rhsheppard.com/wp-content/uploads/2019/05/RHShep-English-End-Cap-Seal-Replacemen_M-Series.mp4

And the beauty of sharing these resources and my experiences in using them on the forum is that I can always find it again when I forget.
Don

Re: Bit by the Sheppard M100 bug

Reply #60 – November 09, 2019, 03:15:02 pm

Did you locate the puller?

Re: Bit by the Sheppard M100 bug

Reply #61 – November 09, 2019, 03:49:47 pm

I was planning on replacing my steering box upon our return to Florida this fall. Primarily due to significant steering wander. Luckily we had no leaks, but aware with the age of the unit, that a problem might manifest itself at an inconvenient time.

I contacted Redhead this summer about ordering an M11 so I'd have it on my return. I was also told about the new "convenience charge" they added to the rebuild cost. I thought it odd that a forum member likely spent some good time and effort getting those cores to Redhead for Foretravel owners and that this was the new pricing model they choose to implement... Unfortunate and costly in my opinion.

On our way back on I-10 in October stopped in Houston at a great shop who pulled the steering box, sent it to Chalk, (also in Houston) for a rebuild. Chalk had the unit back that afternoon. We were back on our way a day and a half later... Coach drives like new!

Don, I had a couple offers from forum members to borrow their Pitman Arm Puller. PM me if you need contacts.

Jeff

Re: Bit by the Sheppard M100 bug

Reply #62 – November 09, 2019, 03:51:16 pm

I do have a line on one, but not confirmed as of yet. If home I could make one... next trip, I am bringing my little MIG welder!
Don

Quote from: DavidS – November 09, 2019, 03:15:02 pm

Did you locate the puller?

Re: Bit by the Sheppard M100 bug

Reply #63 – November 09, 2019, 05:36:32 pm

I sent 2 out that I made. Can't remeber who borrowed it but I think it was supposed to go to craneman after that person was done with it.. I can do a search but I have some plates cut already if you need another one. I can make it and send it out on Monday .

Re: Bit by the Sheppard M100 bug

Reply #64 – November 09, 2019, 05:46:18 pm

My box was worn internally with a slight "catch" noticeable when turning.

Noticeable tighter now and no catch. I preloaded the front wheel bearings and my tiny play went away.

No preload. Slight play.

Rebuild box less play. Almost gone.

Now to preload the bearings again.

Should be like new then.

It's a sum of the plays thing it seems,

Rebuilt box. Preloaded bearings. All front end parts tight and lubed and the right tires.

Just like Foretravel shipped new....

Re: Bit by the Sheppard M100 bug

Reply #65 – November 09, 2019, 07:56:16 pm

Quote from: DavidS – November 09, 2019, 05:36:32 pm

I sent 2 out that I made. Can't remeber who borrowed it but I think it was supposed to go to craneman after that person was done with it.. I can do a search but I have some plates cut already if you need another one. I can make it and send it out on Monday .

The person called me that was down stream of one of them and I didn't want to bogart it as I won't do mine until Dec. He was either going to keep it until someone else needed it or send it back where he borrowed it from.

Re: Bit by the Sheppard M100 bug

Reply #66 – November 10, 2019, 01:24:17 pm

I am still researching my options for putting the Sheppard M100 issue to rest. Come Monday I will find out the story at Redhead, but in the mean time, I am entertaining the notion of getting a seal kit and doing it myself on a picnic table. Amazon Prime has this combined seal kit available for $105.
Amazon.com: R. H. Sheppard 5545751 Combined Kit with Snap Ring and L-Seal...

I doubt that I would need all of those seals, but it should include everything. The steering feels pretty darn good, though it is tempting to think that sending it off to get the spa treatment at Redhead or other outfit could make it better yet. All I could do is change the seals... but buying the seal kit even if I had to buy a puller would save quite a few bucks! Decisions, decisions
Don

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Re: Bit by the Sheppard M100 bug

Reply #67 – November 10, 2019, 01:29:44 pm

Quote from: Don & Tys – November 10, 2019, 01:24:17 pm

I am still researching my options for putting the Sheppard M100 issue to rest. Come Monday I will find out the story at Redhead, but in the mean time, I am entertaining the notion of getting a seal kit and doing it myself on a picnic table. Amazon Prime has this combined seal kit available for $105.
Amazon.com: R. H. Sheppard 5545751 Combined Kit with Snap Ring and L-Seal...

I doubt that I would need all of those seals, but it should include everything. The steering feels pretty darn good, though it is tempting to think that sending it off to get the spa treatment at Redhead or other outfit could make it better yet. All I could do is change the seals... but buying the seal kit even if I had to buy a puller would save quite a few bucks! Decisions, decisions ::)
Don

When I was searching for the Shepherd puller there were at least three in the Forum 2 supplied by David S. Someone should remember where they are. Buying the puller should be a last option. My memory isn't perfect, but David borrowed one and returned it with along with a second one he made , then David sent at least one to another member. Don't want to post names in case my memory is wrong.

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Re: Bit by the Sheppard M100 bug

Reply #68 – November 10, 2019, 01:48:04 pm

David S. has very kindly offered to make one and send it off on Monday, but I am waiting to hear back from another member about sending one off, but I have no confirmation as yet as they are no doubt busy with life beyond Foretravel.

Buying one will be a last ditch option, but I am just saying buying the puller for one time use and getting a kit would still be cheaper than going through Redhead or any other vendor. What gives me pause and why I don't order the kit right now in anticipation of having the tool in hand is that maybe talking to Daniel at Redhead on Monday might convince me that using them will not only be easier, but that I will end up with a better result. That is what will make me part with bux.

Don

Quote from: craneman – November 10, 2019, 01:29:44 pm

When I was searching for the Shepherd puller there were at least three in the Forum 2 supplied by David S. Someone should remember where they are. Buying the puller should be a last option. My memory isn't perfect, but David borrowed one and returned it with along with a second one he made , then David sent at least one to another member. Don't want to post names in case my memory is wrong.

Re: Bit by the Sheppard M100 bug

Reply #69 – November 10, 2019, 02:06:13 pm

Quote from: Don & Tys – November 10, 2019, 01:48:04 pm

David S. has very kindly offered to make one and send it off on Monday, but I am waiting to hear back from another member about sending one off, but I have no confirmation as yet as they are no doubt busy with life beyond Foretravel. Buying one will be a last ditch option, but I am just saying buying the puller for one time use and getting a kit would still be cheaper than going through Redhead or any other vendor. What gives me pause and why I don't order the ket right now in anticipation of having the tool in hand is that maybe talking to Daniel at Redhead on Monday might convince me that using them will not only be easier, but that I will end up with a better result. That is what will make me part with bux.
Don

No point in buying one.. I can have one made up in less than an hour at the shop.. its not a problem..Pm me the address and I will have one ready for tomorrow just in case..

Re: Bit by the Sheppard M100 bug

Reply #70 – November 10, 2019, 02:16:40 pm

Don,
I sent you a email Saturday with a tracking number for the USPS.
You will have the puller and socket on Tuesday.

Re: Bit by the Sheppard M100 bug

Reply #71 – November 10, 2019, 02:52:26 pm

Thanks Lon!
Did you send it to the address under my profile info? (acoustic.artist@gmail.com) If so, could you send it again as I haven't gotten anything from you yet. I did look at the junk mail and it didn't seem to be there either

Don

Quote from: Lon and Cheryl – November 10, 2019, 02:16:40 pm

Don,
I sent you a email Saturday with a tracking number for the USPS.
You will have the puller and socket on Tuesday.

Re: Bit by the Sheppard M100 bug

Reply #72 – November 11, 2019, 01:15:34 pm

Quote from: Don & Tys – November 10, 2019, 02:52:26 pm

Thanks Lon!
Did you send it to the address under my profile info? (acoustic.artist@gmail.com) If so, could you send it again as I haven't gotten anything from you yet. I did look at the junk mail and it didn't seem to be there either
Don

Yes it was sent to that email address.
Info sent to your other email address , sounds like you received that and all is good.
I did NOT send you probably the most important "tool" required for this job, A large bottle of your favorite "mood enhancer", You will need it, You won't need a glass!

Re: Bit by the Sheppard M100 bug

Reply #73 – November 11, 2019, 05:23:07 pm

Awesome Lon, thanks! I have the tracking and now I have the UPS shipping label from Redhead. I talked to Daniel directly and got some clarification on the pricing, and what I called (and wasn't corrected by Brad) the "Convenience fee". Shipping to and from the Placerville UPS Store will be $73 each way using their commercial account. The rebuild price is $496 which will include all the seals and snap rings (I assume

, but hard parts like the sector shaft etc. would be added to the total. The $300 difference with the on the shelf units is a sort of core insurance. In other words, the core could be trashed and you still get your core charge back. I guess it makes sense to them, but I find it hard to like. No matter, by sending them my presumably good unit and all they do is reseal it, then at least I can skip the core charge and the messiest part of the project. If it comes back to me improved by having being given the blueprinting treatment, so much the better. Working here in the RV park, I wouldn't be able to properly clean the parts without abusing the campsite. Plus I am slowww..... I feel lucky that the RV park will work with me so that I can work on it here and get packages delivered.
Don

Quote from: Lon and Cheryl – November 11, 2019, 01:15:34 pm

Yes it was sent to that email address.
Info sent to your other email address , sounds like you received that and all is good.
I did NOT send you probably the most important "tool" required for this job, A large bottle of your favorite "mood enhancer", You will need it, You won't need a glass!

Re: Bit by the Sheppard M100 bug

Reply #74 – November 12, 2019, 12:41:55 pm

Does the taper part next to the pitman arm come off with pitman arm or does my puller need to miss the taper
Thanks
Chris
Had noticed a small amount of oil on gear box last week. Went on a short weekend trip put coach back in shed went out today and found oil on floor from leaking gear box so pre planning has turned into got to fix it!!!

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